New Clients

Our veterinary team in Horseheads welcomes you and your pet!
APPOINTMENT

At Lake Road Animal Hospital, we always welcome new clients and patients.

We know you will be very happy with our services. Our veterinarians and staff are devoted to staying on top of the latest diagnostics, treatments, and wellness programs to maintain your pet’s optimal health. Let’s work together to keep your beloved furry friend happy and healthy!

What To Expect

When you arrive for your appointment, you will be greeted warmly when you call or text to announce your arrival, and a team member will come to your vehicle to collect your pet for their exam. We ask that you wait in the parking lot while their exam is completed.

One of our veterinarians will then examine your pet and then call or video conference with you (through TeleTails) to ask you further questions and may recommend diagnostic tests if needed. Once the tests have been run, your doctor will discuss a possible diagnosis and treatment plan if warranted. This is a great time to ask questions. Our veterinary team wants to make sure you’re completely comfortable with the information we’re providing.

A veterinary technician will likely talk with you to wrap things up and will provide you with helpful pet care information and answer any wellness and care questions you may have. Our front desk staff will process your payment and schedule any needed follow-up appointments.
Please note: Our goal is to see all our clients and patients on time, and although we have contingencies for emergencies, there will be times where the unexpected will create delays. We will ensure these are minimized as much as possible.

Payment Options

  • Cash, personal check (with proper identification), VISA, MasterCard, Discover, American Express
  • CareCredit
  • Some clients may qualify for billing through VetBilling
Caring people who care for pets.

Address

3065 Lake Rd
Horseheads, New York, 14845
Click here for directions.

Hours

Mon: 8:00 am – 6:00 pm
Tue: 8:00 am – 6:00 pm
Wed: 8:00 am – 6:00 pm
Thur: 8:00 am – 6:00 pm
Fri: 8:00 am – 6:00 pm
Sat: 8:00 am – 1:00 pm

Contact & Connect

Phone (call or text): 607-733-6503
Fax: 607-733-3656
Email: [email protected]
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Directions from Corning:
  • Take 17/86 east towards Binghamton
  • Take Exit 53 (Horseheads) exit and stay to the right
  • Go through two lights, and at the third light take a right onto South Main, this turns in to Lake Road
  • The hospital is ~1.5 mile on the right
Directions from Elmira – local roads:
  • Take Church St. or Water St.to the Madison Ave Bridge
  • Take a left on to Madison Ave, this turns in to Lake St, and then to Lake Rd.
  • Follow Lake St. to Lake Rd. past Curly’s Chicken, the hospital is ~1/2 mile on the left
Directions from Elmira – highway:
  • Take 17/86 West towards Horseheads/Corning
  • Take Exit 54 towards Horseheads/Rt 13
  • Stay to the left to exit towards Horseheads
  • At the light, take a left on to South Main which turns in to Lake Road
  • The hospital is ~1.5 mile on the right
Leave us a message!
If you have a quick question or request, you can complete the form below to leave a message for our team. We will get back to you as quickly as possible. If you need immediate assistance, please call our team directly at 607-733-6503.