Fear Free Practice


Our Fear Free Practice

At Lake Road Animal Hospital, our compassionate team is committed to giving all of our patients and clients a positive experience. We strive to help all of our patients to be both happy and healthy. All of our team members are taught gentle handling techniques, and many are professionally Fear Free certified.

What is Fear Free? Fear Free is an initiative begun by Dr. Marty Becker in 2016, and is dedicated to alleviating fear, anxiety, and stress in pet patients during all veterinary interactions.

What does Fear Free care look like?

  • Frequent offerings of treats, such as cheese, peanut butter, or biscuits and tons of verbal praise and encouragement.
  • Gentle handling by all team members.
  • Speaking in low, encouraging tones.
  • A focus on all of our patients’ physical and mental status. A stressed pet is not a happy pet, and we want to keep all of our patients as happy and healthy as possible. If a patient becomes overly stressed for their visit, we often offer the option to return on a different day or offer to administer anti-anxiety medications.
  • Anti-anxiety medications prescribed for particularly anxious pets to avoid creating a more fearful and negative experience for your pet. If you know that your pet becomes very anxious while at the veterinary clinic, please let our team know ahead of time so the veterinarian can formulate a plan specific to your pet to keep them more comfortable and calm.
  • Adaptil use for dogs. These dog appeasing pheromones are the same chemical messages that a mother dog releases for her puppies to make them feel safe and secure. Available in spray of diffuser form,
  • Adaptil is used at our veterinary practice and can also be used in the home.
  • Feliway pheromone use for feline patients (see more about our feline friendly practices here).

Additional Resources

Fear Free Website
Learn more about the Fear Free initiative

Learn more about your dog’s behavior and how to read their body language

Caring people who care for pets.


3065 Lake Rd
Horseheads, New York, 14845
Click here for directions.


Mon: 8:00 am – 6:00 pm
Tue: 8:00 am – 6:00 pm
Wed: 8:00 am – 6:00 pm
Thur: 8:00 am – 6:00 pm
Fri: 8:00 am – 6:00 pm
Sat: 8:00 am – 1:00 pm

Contact & Connect

Phone (call or text): 607-733-6503
Fax: 607-733-3656
Email: [email protected]

Directions from Corning:
  • Take 17/86 east towards Binghamton
  • Take Exit 53 (Horseheads) exit and stay to the right
  • Go through two lights, and at the third light take a right onto South Main, this turns in to Lake Road
  • The hospital is ~1.5 mile on the right
Directions from Elmira – local roads:
  • Take Church St. or Water St.to the Madison Ave Bridge
  • Take a left on to Madison Ave, this turns in to Lake St, and then to Lake Rd.
  • Follow Lake St. to Lake Rd. past Curly’s Chicken, the hospital is ~1/2 mile on the left
Directions from Elmira – highway:
  • Take 17/86 West towards Horseheads/Corning
  • Take Exit 54 towards Horseheads/Rt 13
  • Stay to the left to exit towards Horseheads
  • At the light, take a left on to South Main which turns in to Lake Road
  • The hospital is ~1.5 mile on the right
Leave us a message!
If you have a quick question or request, you can complete the form below to leave a message for our team. We will get back to you as quickly as possible. If you need immediate assistance, please call our team directly at 607-733-6503.